Tracking of the Delivery

When our products are sent out, you will receive the order number in the email address you filled in during shopping. If you have filled in the wrong e-mail, please contact our customer service to make changes in order to track the delivery of your order.

In some cases, due to the temporary change of the carrier company, the notice will not correspond to the actual situation. Therefore, we have listed the regular carriers in tracking websites here for your info:

The United States:DHL,


The United Kingdom: RoyalMail ,


Canada:Canada Post,

Japan:Sagawa Express,


New Zealand:New Zealand Post:


Singapore or Malaysia:Ninja Van,

Hong Kong, Macau and Taiwan:SF Express,

If you still can not get the information, please go to the customer service email at For any order questions, please begin the subject line with your "#Order No.".